Lodg.AI Privacy Policy Summary

What We Collect

We collect only the information needed to deliver and improve our Services, including:

• • Basic contact details (name, email, phone)
• • Account and property information
• • Payment or financial data (processed securely through Stripe, Plaid, or Treasury Prime)
• • Tenant screening information (via TransUnion or other approved partners)
• • Usage data (browser type, device, and site interactions)

We do not sell or share your personal data for advertising purposes.

How We Use Your Data

We use your information to:

• • Provide and improve Lodg.AI's Services
• • Process payments and manage tenant screening
• • Support compliance, fraud prevention, and security
• • Communicate updates and respond to support requests

Your Privacy Rights

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

• • Access, correct, or delete your personal data
• • Limit use of sensitive information
• • Opt out of data sharing (we currently do not sell data)
• • Receive equal service regardless of your choices

Submit requests by emailing privacy@lodg.ai or calling (415) 234-3881.

We verify and respond within 45 days, as required by law.

Financial and Screening Information

Lodg.AI complies with the California Financial Information Privacy Act (CalFIPA). We use financial data only for service delivery (rent payments, screening) and do not share it with unaffiliated third parties except as required to provide those services.

Security and Breach Notifications

We protect data using encryption, MFA, and SOC-aligned security practices.

If a breach affects California residents, we will notify impacted individuals and, if applicable, the California Attorney General without unreasonable delay.

Employees and Contractors

We collect limited data from our staff and contractors to manage HR, payroll, and compliance — and extend the same rights and protections under California law.

Do Not Track Disclosure

Our site honors California's Online Privacy Protection Act (CalOPPA) requirements. We disclose our practices here but do not currently respond to browser "Do Not Track" signals.

SMS Communications

If you provide your mobile phone number and consent to receive text messages, Lodg may send you SMS or MMS messages related to our services, including but not limited to leasing inquiries, application updates, account notifications, maintenance coordination, renewal reminders, and other service-related communications. By opting in to receive text messages, you acknowledge and agree that:

Text Messaging

If you opt in to receive text messages from Lodg, we may send you text messages related to leasing, applications, account activity, or other service communications.